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Reservation of a visit for making a legalization of foreigners.

From the date of 24th of July 2017 reservation of a visit for making a legalization of foreigners' stay application via website www.duw.pl becomes blocked.

In its place, we launch for our clients the possibility of telephone booking at the number : (+48) 71 340 61 63 11.00 – 14.00 on Mondays, Tuesdays, Thursdays and  Fridays.

From the date of 24th of July 2017 reservation of a visit for making legalization of foreigners' stay application via website www.duw.pl becomes blocked.


Telephone registration of foreigners does not apply to applications submitted in DUW's delegations in Legnica, Jelenia Góra and Wałbrzych.

Rules of telephone registration, while applying for legalization of stay in the Passport and Customer Service:
1. While reserving a date of a visit, remember that applications for legalizing foreigners' stay are made during the legal stay of a foreigner in Poland.
2.  For the purpose of accomplishing your appointment, you must appear in room 0157 at the Passport and Customer Service Department of the Lower Silesian Voivodship Office in Wroclaw, at least 15 minutes before the scheduled meeting with the completed application and the necessary attachments listed on the service card. 
3. During the telephone registration, the foreigner gives his / her name, surname and passport number. The foreigner is given a specific day and an hour of a visit.
4. The booking time of a visit is approximate. Service may be subject to minor changes, depending on the end of service of a previous customer.
5. Coming after the appointed time of the meeting (after taking into account point 2 of this manual) will result in automatic cancellation.
6. The reservation of the visit concerns only the person to whom personal data the reservation was made.
7. During one phone call it is possible to arrange a visit of one person. For family bookings please inform us while booking, as it will be necessary for each person to obtain a separate reservation.
8. Any form of exchanging a reservation with another person or making the reservation for someone else is not allowed.
9. In case of resigning from a visit to the voivodship office after prior appointment, please cancel your reservation by the day before the appointment, by calling the telephone number which you used for making the reservation. This will enable other waiting people to use the appointment time.

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